10 Questions

Evaluate your knowledge The quiz

01 How many production sites does Guerlain have in France?

  • 4
  • 1
  • 2
  • 3

02 How long has the House of Guerlain been in existence?

  • Nearly 190 years
  • Nearly 100 years
  • Nearly 70 years
  • Nearly 110 years

03 A journalist wants to ask me about the formulation of a Guerlain creation when I’m leaving work

  • I politely refuse and send an information form to my manager or the Vigie
  • I refuse to answer and tell the journalist that I am strictly forbidden by Guerlain from discussing it
  • I answer the journalist the best I can with the information I have
  • I give the journalist the contact details of a Guerlain colleague better able to answer the question

04 On a trip abroad, I notice counterfeit Guerlain products on the local market

  • I do not notify the Vigie
  • I notify the Vigie

05 I have just found out about a serious accident involving one of our carrier’s lorries. What should I do?

  • I notify the Vigie
  • I do not notify the Vigie

06 A client is taken to hospital after slipping in a Guerlain sales outlet

  • I notify the Vigie
  • I do not notify the Vigie

07 Who is the Vigie?

  • The person appointed by the crisis coordinator
  • An Executive Committee member appointed for 12 months
  • The Executive Committee member the manager has chosen to notify

08 The Vigie may change depending on the type of incident

  • True
  • False

09 Who has to notify the Vigie?

  • The manager or the person who has witnessed an incident if the manager is absent
  • Only the manager, including for an emergency

10 What role does the Vigie play?

  • The Vigie is in charge of managing all incidents
  • The Vigie is in charge of assessing risks and appointing the crisis coordinator
  • The Vigie is in charge of managing the most serious incidents
  • The Vigie is in charge of incidents likely to be covered by the press

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